November 2010 Newsletter (AG)

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November 2010 Newsletter (AG)

Welcome to the November 2010 edition of the Bali Dynasty Newsletter.

The Festive Season is fast approaching and soon it will be time to unwrap the Christmas tree, hang up the Christmas decorations and prepare for our Festive Season program.
Dont forget you can book early for each Festive Season event using our website..

In this issue we give you a sneak prewiew of our upcoming Tropical Cafe renovations, the latest flight news from Garuda, our new Golden Lotus Promotion of the Quarter and how you can Celebrate your special events right here at Bali Dynasty.

We also take our regular look at the latest happenings in and around the resort.

We hope you enjoy the read and we are looking forward to seeing you soon at the Bali Dynasty Resort.



Garuda Flight news

Garuda seems to be going from strength to strength having just undergone a Management restructuring and financial turn around.
Indonesia’s National carrier has just been ranked number one for the best carrier for Service amongst all South East Asia Airlines.

Garuda just recently beat other Southeast Asia Airlines for In-Flight Service in the Aviation Industry.
The ranking, conducted by the Centre for Asia Pacific Aviation (CAPA), put Garuda at first place, with second place going to Bangkok Airways, third place Singapore Airlines, forth place Thai Airways and fifth place going to Malaysian Airlines.

CAPA provides independent research analysis for the aviation industry, performing comparative studies for airlines operating in the Asia-Pacific, the Americas, the Middle East and Africa.

With brand new livery, new aircraft, improved inflight service and entertainment, and innovative customer service such as the on board visa service, Garuda has made an amazing transformation in all aspects of the company..

The company plans to offer some of its shares to the public in the first quarter of 2011.

Tropical Cafe Renovations

We listen to your feedback. That’s why we are pleased to announce the construction of our new poolside restaurant. The new facility will provide an all weather venue for poolside dining.
The venue will also provide much needed additional seating capacity and a poolside alternative venue for Breakfast.
The renovation commencement date will be the 1st February with completion due around the 24th April.
During the course of the renovation our Theme dinners will be moved to SEN5ES restaurant and a light snack menu will be available around the poolside during the daytime and all other facilities will be open as normal.

Golden Lotus Promotion

Our new Golden Lotus Promotion of the Quarter is a Chinese favourite, the Garoupa Seafood dish..
From 1st November to the 31st January 2011 you can sample this classic Chinese Seafood dish from two delicious preparations.

Choose from either Steamed Whole Garoupa Fish or Fried Whole Garoupa Fish
Both dishes are served in “YONG YA” sauce with Garlic, chopped Shallot, Turmeric and Kaffir lime and are Only Rp.75.000 net / dish for 2 people
Garoupas are among the best quality sea fishes. 
The Garoupa has a delicious smooth textured skin with a fresh taste. 
It's seasoned with salt and pepper, lightly coated in flour and deep fried till crispy. The fish is then topped with our special Yong Ya sauce.

This Internationally popular Chinese dish is always a hit and now available for you to try on your next visit to Golden Lotus.

Hot Stone Steak at Gracie Kelly's

Exclusive to Gracie Kelly’s, the Hot Stone Steak is a very unique dining concept. Each diner cooks their own meat on a volcanic stone! The idea of cooking on rocks has been used for centuries by all different cultures. No oil or fat is required to be used.
How it works? Simple, first your steak is placed on the Hot Stone by our Chef. Then its up to you how you cook it. The best way is to turn it over once to seal in the juices - this will guarantee that your steak will remain succulent.
Next cut your steak into smaller pieces and turn these again on the "Hot Stone" and Voila !! - they're ready.
The "Hot Stone" has a temperature of approximately 380º C and maintains that heat for about 40 minutes. Your meat will not burn and does not turn cold.
When cooked, dip your meat into one of our delicious sauces and simply enjoy your meal
You prepare your steak the way you like it: well done, medium or rare.
This method seals in the natural juices of the food, providing extraordinary flavour and taste.
The next time you visit Gracie Kelly’s try one of our famous Hot Stone Steaks.

Festive Season Update

Christmas is just over five weeks away. Dont forget, if you are staying with us over the Christmas and New Year period that you can prebook any of our Festive events online.
 CLICK HERE to view the complete Bali Dynasty Resort Festive Program, for each event. WE HAVE NOW ADDED THE MENUS OF EACH EVENT.
Our New Year’s Eve ‘Survivor’ Party will be the same concept as last year, but but with slightly different content. Still with Great Food, Drink, Entertainment, Dancing and some fun Challenges at three different venues within the resort.

Gracie Kelly's Year End parties
Get into the Christmas spirit in a Traditional Irish Pub setting
No one throws a party quite like the Irish and for an unbeatable price we take care of everything for you.
Perfect for your Christmas or Year end parties.
We have Tailor made Menus to suit your taste and budget, Live Music with the Rais Paddies band and lots of Festive Cheer.
For only Rp.150,000 net per person* we offer a Traditional 3 course Lunch or Dinner with all the Trimmings, Welcome drink, Party Novelties and Live Band (Dinner Only) with our famous Rais Paddies band..
We can even incorporate a Gracies Quiz Night or Karaoke Room and for an additional cost , Birthday Cakes, MC’s and Photographer to make your event even more unique.
Invite your friends or loved ones to a party to remember.
Email for Bookings.

Parties and Celebrations

The Bali Dynasty resort is the perfect place for a party!
Whatever the occasion, Weddings, Birthdays, Anniversaries, we can take away all the hassles of event organizing and tailor make your party to suit your catering requirements, entertainment options and your budget.
We have a choice of not only different restaurant outlets for you to choose from but also our Garden and Beach areas.
For Weddings and Wedding Vow renewals, there are 4 unique locations at the resort, the first being at the front of the hotel surrounded by our famous lucky white ducks, or the Inner garden surrounded by the lush tropical gardens, at the Upper Lawn area by the lazy Pool, or our newly renovated Beachfront.
For more information on Wedding Packages  CLICK HERE
We can also assist you with a selection of menus which you can choose from, including a BBQ dinner or an Indonesian or International Buffet dinner with or without Entertainment.
Visit our website for more details.

Service Charge

Did you know that the 10% Service that is added to your bill is shared amongst the staff members every month and is a major contribution to their livelihood.
It is a common system throughout Indonesia and is a great way to motivate the staff and involve them in the sales process in ensuring their guests are happy and that they will return.
Each month they receive over 90% of the allocation. 
It is also common practice to have a retention of the service charge (4%), a percentage of which is retained and paid out on an annual basis as a lump sum (similar to a bonus) and a percentage that is retained for loss and breakages (3%).
In this way employees are made accountable for ensuring that the hotel’s property is looked after. Should the amount set aside be over the amount of the actual losses and breakages then this is reimbursed to the staff on an annual basis along with the retention payment.
Hotels can loose many items, favourites being face cloths, towels and glassware, perhaps people don’t realise that in Indonesian hotels they are reducing the income of the staff.

Charity Update - Painting the schools

On the 17th November ten of the Bali Dynasty Management team and 10 children from Bali International School will take part in the painting of two of the schools the Bali Dynasty supports in the small remote hamlets of Pengalusan and Cegi.
The Bali International School Kids will help the hotel Management team as part of their School Community Service Program.
The mission is simple, to paint inside and outside of both of the schools.
Organized together with the founder of East Bali Poverty Project, David Booth, the Bali Dynasty Management team normally paint the schools annually.

The team will also be taking with them Wall charts, school books and school learning aids and materials kindly donated by our Bali Dynasty Guests.
Don’t forget, you can help ‘Make a Difference’ as we have made a section of our website that lists how you can make individual contributions for items the children really need.
For their full wishlist and more details CLICK HERE


Dengue Fever info from BIMC

Watch out for Dengue Fever!
We think it’s time to remind you about dengue fever… again.
The tropics and the rainy season… One unique combination that reminds us of dengue fever.  This disease can be found in almost every region and anytime of the year, with a higher incidence during rainy season, because it gives a better habitat for the vector, the mosquito, to breed.  In this article we’ll discuss more about mosquito bite prevention.
DEET. This remains the gold standard of currently available mosquito and tick repellents.  Comparison studies suggest that DEET preparations are the most effective insect repellants now available.
DEET has been used for more than 40 years and is safe for most children when used as directed.
Remember! The effectiveness of DEET varies from individual to individual and depends on climate changes.  For example, it can be washed off during swimming or by rain.  High temperatures make it less effective.  .
DEET should be used liberally and responsibly. It should be noted, however, that it has been intensively studied for 40 years and used in billions of applications. But allergic reactions have been reported and most of them resolved without any consequences.
For precautions when using DEET CLICK HERE
Other Insect Repellent Products
• Soy-based Bite Blocker, is safe for infants and gives protection that averaged over an hour and a half.
• Citronella - or mixed oil based products, protects for an average of 20 minutes or less.
• Synthetic insect repellent IR3535, provides protection for 20 minutes to an hour.
• Repellent containing eucalyptus, offers protection that averages 2 hours and is a good alternative, particularly for children.
• Bayrepel, a piperidine derivative, mainly used in Europe, may prove to be very protective.
• Bath oils, all wristbands (including those that contain DEET or emit sound), garlic and vitamin B1, are proved to offer very little protection or none at all.
Other Preventive Measures. Other preventive measures include:
• Wearing trousers and long-sleeved shirts, particularly at dusk.  One survey suggested that this measure may significantly reduce the incidence of mosquito-born disease.
• Sleeping only in screened areas.
• Air-conditioning may reduce mosquito infiltration.  Where air-conditioning is not available, fans may be helpful.  Mosquitoes appear to be reluctant to fly in windy air.
• Don’t wear perfumes.
• Minimizing skin exposure after dusk.
• Washing hair at least twice a week.
• Burning citronella candles reduces the likelihood of bites.  Indeed, burning any candle helps to some extent, perhaps because the generation of carbon dioxide diverts mosquitoes toward the flame.  Smoke from burning certain plants, including ginger, beetle nut and coconut husks, have also reduced mosquito infiltration, but the irritating and toxic effects on the eyes and lungs may be considerable, such as the citrosa plant.  To date, no evidence shows much benefit but such methods are not harmful.
For more information on Dengue fever visit the BIMC Bali website CLICK HERE


This year Galungan falls on the 7th of December and is a Balinese holiday that occurs every 210 days and lasts for 10 days. Kuningan is the last day of the holiday falling on the 18th December. Galungan means "When the Dharma is winning." During this holiday it is the belief that spirits of deceased ancestors and the Balinese gods visit the Earth and leave on Kuningan.
They must be suitably entertained and welcomed, and prayers and offerings must be made for them. Those families who have ancestors that have not yet been cremated, but are still buried in the village cemetery, must make offerings at the graves.
Occurring once in every 210 days in the pawukon (Balinese cycle of days), Galungan marks the beginning of the most important recurring religious ceremony that is celebrated by all Balinese.

Most Balinese will begin their Galungan 'holiday' the day before, where the family is seen to be busily preparing offerings and cooking for the next day. While the women of the household have been busy for days before creating beautifully woven 'banten' (offerings made from young coconut fronds), the men of our village usually wake up well before dawn to join with their neighbours to slaughter a pig unlucky enough to be chosen to help celebrate this occasion. A long bamboo pole, or 'penjor', is made to decorate the entrance to the family compound. Visitors can see these decorative poles creating a very festive atmosphere in the street.
On the day of Galungan, one will find that most Balinese will try to return to their own ancestral home at some stage during the day, even if they work in another part of the island. The day after Galungan is a time for a holiday, visiting friends. Everyone is still seen to be in their 'Sunday best' as they take to the streets to enjoy the festive spirit that Galungan brings to Bali.

Tour of the Month - Bali Hai Cruises

Experience the unspoilt charms of a peaceful tropical island on the Bali Hai Beach Club Cruise.
After cruising in comfort to Lembongan Island aboard the luxury catamaran Bali Hai II, you are transferred to the private Beach Club only minutes away. Here you can relax on golden sands, lie back in the shade of the tranquil gardens, or cool off in the lagoon pool. If the mood takes you, an array of activities includes pool volleyball, banana boat rides, snorkelling and island excursions. And to add to the tropical atmosphere there's an appetizing BBQ lunch, which includes salads and fresh fish grilled at the pool-side cabana.

Children 4 to 16 years half fare, Infants under 4 years are free, or Bali Hai Cruises have a great Family Package which includes Air-conditioned hotel transfers, Morning/Afternoon tea and snacks, BBQ Lunch, Snorkelling equipment and tours, Glass bottom boat rides, Beach/pool games, Children's Club, Unlimited banana boat rides, Village excursion , Sea Kayaks and Semi Submersible Coral Viewer ride.

For Bookings visit the Guest Activity Centre just off our hotel Lobby.


Our Star Performers

Every month we hold a staff gathering, where we celebrate our staff birthdays and present an update on new hotel products and services.  Here are our winners for September 2010.  These staff have excelled in their duties and the services offered to our guests.  We also have a Guest Nomination Award and this award is chosen by our guests who fill in the guest nomination forms when they are departing the Resort after their holiday.
Congratulations once again go out to our Star performers this month.

Employee of the Month, Front of the House is Gusti Suarbawa, or Gus to his friends. Most of you will recognise Gus from the Housekeeping Department keeping your room clean every day. Gus has been with bali Dynasty since 1990 and when asked what his hobby was, he replied keeping my three children happy. Nice answer Gus!

Employee of the Month, Heart of the House is Johan Zulkarnaen, or we call him Zul. Zul wouls also be a familiar face for most of you as Zul is also from the Housekeeping Department. Zul has been with us since 1990 and is married with three children. Football rules in the family and one of his sons is a keen guitar player.

This month we have our Supervisor of the Quarter presentation and this quarter goes to Wayan Sumerta from the Front Office. You may have spoken to Wayan, as he works as one of our telephone operators in the Guest Service Center. Wayan has been with Bali Dynasty since 1998 and currently has no children. 

Our Guest Nomination this month is Made Supadma. Made works in the Housekeeping department (yes, they have done well in the awards this month!) and has worked in Bali Dynasty since 1991. Made has two children and lives in Denpasar. He enjoys shopping with his children.

Congratulations to all our winners!

What the Guests Say

Excellent visit. the Staff make the environment very warming. Without your work it wouldn’t be the same. Very beautiful hotel, the staff go that extra mile to make it presentable for guests
Local band at Gracie Kelly’s were fabulous. Great holiday.
Mr. A & Mr.L, UK

Hi Suma,
Firstly can I say a very Big Thank You for looking after our bookings and room requests.  Our Family and Friends had a wonderful time and thoroughly enjoyed the Bali Dynasty Experience just like we do each time we visit.
I can say that those with us on their first time to Bali had a wonderful time and are already planning their next holidays.
Could I pass onto you also to make a note to your management about the following staff.
1. Yourself for your assistance in making this holiday a more than memorable experience for the 22 of us.
2. Wira and Dino in hospitality in the bar area.  Theses two staff members provide an exemplarity service to all the guests with their kindness and commitment to making sure guests enjoy their stay at the Dynasty.
3. Froggy, Harry and Taj at the pool just make you feel at home are truly hard working members of the Dynasty team.
4. Suparta from housekeeping who looked after us and was of great assistance and made our stay as comfortable as ever.
This was our first experience of booking a suite and was everything that we had hoped for and more.
So please pass on our thanks to the management for having some a wonderful resort and about some of their outstanding staff members.
We look forward to our next visit, but not sure if it will be later this year or next year.
Many Thanks
Mrs. L, Australia

Appreciate the way of providing food for children with food allergies
Mr. N, Holland

SEN5ES great Breakfast to start off the day. Tropical Cafe – very good to see its multi cultural food choices. Gracie Kelly's – Amazing Hot Stone Steak and the Best Burgers, Sunset & Pool bars – Friendly staff, great drinks!
Mr. W, Australia

I will recommend friends to stay here too, particularly the availability of the Hospitality Lounge is very helpful for late departures.
Mr. K C, Malaysia

My family had a most enjoyable time in your hotel. It made for a fantastic first holiday in Bali and has enticed us to return again as many times as possible. We will definitely be coming back again in the near future. Thank you so much.
Miss P, Singapore

Kids loved the origama towel made like a dog, maybe something different everyday.
The S Family, Australia


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