contact us

If you need to contact us about rescheduling your reservation please select  "COVID-19 affected reservations" from the form below. This will enable us to identify and handle your request in a more timely manner. 

Need to call us? 
t +62- 361- 752403 |  f +62- 361- 752402
FOR TOLL FREE RESERVATIONS WITHIN INDONESIA CALL 0800 1-19-19-19

Normal business hours for all responses to enquires, reservations, sales, events and social media direct message: 
Monday - Friday 8am - 8pm  Saturday & Sunday 8am - 4pm