FAQ
Bali Dynasty Resort, South Kuta Bali works hard to identify any questions that you may have. Please read the questions and answers below - if you feel they don't answer your question, feel free to contact us.
Airport Transfer - USD 15 per car per way (maximum 4 people). Return Airport Transfer - USD 30 per car (maximum 4 people). Additional person is charged USD 5 per way.
We normally respond to all emails within 24 hours during normal business hours:
Monday - Friday 8.00am - 8.00pm
Saturday - Sunday 8.00am - 4.00pm
Outisde of the hours above, we will respond as soon as possible the next day.
Yes, we offer babysitting service. Child minding/baby sitting service is available at Rp. 65,000 per hour, minimum 2 hours. An additional Rp. 100,000 is charged for service after 10pm to cover taxi transport.
Yes, Children aged 4 to 12 years are welcome to join the club.
Children under the age of 4 years are welcome, but must be accompanied by a dedicated babysitter (at an additional charge).
Kids Club is open from 9am-6pm daily and the parents should register at the kids club reception.
Please visit our home page www.balidynasty.com and insert your e-mail address in the Newsletter box.
3 Adults with a Rollaway Bed at an additional charge of USD 30 per night inclusive of breakfast.
Yes, a play station can be arranged at an additional charge. It is recommended to request this prior your arrival as we have limited play stations available.
Tours can be booked during your stay at our Tour Information Centre.
Yes, each room is equipped with a hair dryer.
| Special menu preparations can be requested in each restaurant. Best would be to inform us upon the confirmation of your booking. |
Yes, no singlets are allowed in the restaurants Sen5es, Golden Lotus and Gracie Kelly's during breakfast, lunch and dinner time. Also do not walk around bare feet.
Family Rooms breakfast is assigned at H2O restaurant. Deluxe Room and Deluxe Pool View Rooms are assigned in Sen5es Restaurant.
Buffet Breakfast times are from 6.30am - 10.30am.
Unless you have chosen to Book, Pay and Save, your credit card is only required to guarantee your booking and will not be charged prior your arrival. Upon arrival, you require to settle the total amount of your stay.
In case you cancel your reservation, your credit card will be charged according to our cancellation and no show policy in case your booking is cancelled after the stated deadline or in case you are No Show.
Please visit our page www.bdr.pphotels.com/helpful-info/visa-on-arrival/ for complete details on visa requirements.
Yes, we normally provide soya milk for our guests which are lactose intolerant or you can contact our FB manager upon arrival.
The room rates featured online include breakfast. For Deluxe & Deluxe Pool Room inclusion is based on 2 people. Family Rooms inclusion is based on 5 people. Executive Suite includes breakfast for 2 adults and 3 children up to 12 years old.
During your stay with us free access is provided to all our swimming pools.
Towels will be provided on a daily basis in your room. Beach towels are available at the pool side.
No, our Deluxe Rooms can only fit maximum one extra bed OR one baby cot. For our Family Rooms, in case the trundle bed is not used, a baby cot can be added.
Free Wi-Fi is provided in all our restaurants, bar and lobby area and in the room.
We respond to all messages as quickly as possible during normal buisness hours.
Monday - Friday 8.00am - 8.00pm
Saturday & Sunday 8.00am - 4.00pm
