Since last week, Indonesia has been entering the transition period to the "new normal" in response to the COVID-19 pandemic. In Bali, the government has started planning to enforce the “new normal”. Domestic airlines have started arriving in Bali, though several requirements have been applied upon arrival to the island, including showing recent swab test results.
In accordance with the “new normal”, our resort has been rolling out our comprehensive safety guidelines throughout the property. These new safety procedures have been implemented for the safety of our guest while staying or dining with us. These comprehensive guidelines have been implemented with all the daily operations including the arrival of guests; the set-up of rooms and public areas; F&B outlets; housekeeping; the spa; gym centre; kids facilities including the kids & teens club, kids playground, kids water fun zone and the swimming pools.
“We are continuously committed to deliver an excellent service to our loyal guest in a safe and hygienic environment. Guests’ confidence towards the hygiene and safety while staying with us is our highest priority, and it is our responsibility to ensure every guests’ satisfaction and feeling safe at our resort with the new hygiene procedures while maintaining our well-known friendly Balinese hospitality and personalized service,” said Didit Indra, General Manager of Bali Dynasty Resort.
Several new procedures have been implemented for all of the Bali Dynasty Resort’s team members, such as all of the staff have to wear a face shield, masks, and gloves when providing services with guests. Bali Dynasty Resort provides the new standard amenities which include hand sanitizers and face masks in every room. Besides this, all staff members are required to maintain physical distancing when having interaction with guests of a minimum of 1,5m. As part of the newly hygiene standard operations, public areas and high touch points are being sanitized more regularly.